Privacy Policy

Last updated: January 2025

This Privacy Policy describes how Thread & Thimble Supply ("we", "us", or "our"), operated by Lucky Impact LLC, collects, uses, and shares your personal information when you visit or make a purchase from ThreadAndThimbleSupply.com.

1. Information We Collect

When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the pages or products you view, what websites or search terms referred you to our site, and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect:

• Your name
• Billing and shipping address
• Payment information (processed securely by our payment processor — we do not store full credit card numbers)
• Email address
• Phone number

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including processing payment, shipping, and sending order confirmations
• Communicate with you about your order, account, or customer service inquiries
• Screen orders for potential risk or fraud
• Improve and optimize our website
• Send you marketing communications (only with your consent)

Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in this privacy policy.

3. Sharing Your Information

We share your personal information with third parties only to help us operate our business and serve you, as follows:

• Payment processors to securely handle your payment transactions
• Shipping carriers to deliver your orders (USPS, UPS)
• Website analytics providers to help us understand how visitors use our site

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Retention

We maintain your order information for our records unless and until you ask us to delete this information. We retain this data to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support@threadandthimblesupply.com.

6. Cookies

We use cookies to maintain your shopping cart, remember your preferences, and analyze website traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

7. Security

We take reasonable precautions to protect your personal information. Our website uses SSL encryption to secure data transmission. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Changes will be posted on this page with an updated revision date.

10. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us:

Email: support@threadandthimblesupply.com

Phone: (650) 442-5929

Mailing Address:
Lucky Impact LLC
5712 Hillcrest Dr
Los Angeles, CA 90043